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How idcas88 Handles Your Privacy

We show you what we collect, how cookies work, and how long we keep account records, so your privacy choices are clear from the first step.

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idcas88 How idcas88 Handles Your Privacy
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Reach Us About Privacy Requests

If you want to ask how we handle data, send a privacy request through live chat, email, or the account form.

Live chat Use live chat from the footer when you want a fast answer about cookies…
Email Send the same request by email if you want a written trail for your…
Account form Open the account form for deletion, export, or update requests.
ACCOUNT SAFETY

Data And Session Controls

Our privacy handling starts with the smallest set of data needed to run your account, confirm contact details, and process payment checks.

Data minimisation

We ask for account details only when we need them to verify access, process a payment reference, or reply to a privacy request. That keeps the record set narrower and easier for you to manage.

Cookies

Cookies remember login state, device choice, and language settings so you do not have to reset them on every visit. You can clear them in your browser, then sign in again when you return.

Session security

We store device and browser signals to flag repeated failed sign-ins, new devices, or unusual access patterns. If the system asks for another check, it is to protect the account you control.

Retention

We keep support logs, verification records, and payment references for the period needed to run the service, answer disputes, and meet legal duties. After that window, we delete or archive them as required.

Change requests

You can ask us to correct your phone number, email, or other profile detail through support or the account form. We will confirm the change before it is applied where local law permits.

Contact route

For access, export, or deletion questions, use live chat or email and reference the account detail linked to the request. That gives us one traceable thread and saves you from repeating the same story.

Common Privacy Questions For Your Account

These are the privacy questions we hear most often from Indonesia accounts. Each answer explains what we keep, why we keep it, and how you can ask for access, correction, export, or deletion where local law permits, without making you chase a second channel. If you need help on phone or desktop, the same request path stays open through the hours listed in support.

It covers the data we collect when you open or use an account, how cookies work, how we protect sign-in sessions, and how we handle access, correction, export, or deletion requests where local law permits.

We usually keep the contact details you enter, device and browser signals, support messages, and payment references from DANA, OVO, GoPay, or QRIS when they are needed to verify a request or complete a service action.

Cookies help us remember your login state, language choice, and security settings when you move between Android, iPhone, and desktop. You can clear them in your browser, then sign in again to refresh the session.

Yes. Send the request through live chat, email, or the account form. We may ask you to confirm the account detail tied to the request before we release a copy where local law permits.

Open the profile area, change the field that needs an update, then confirm it through support if verification is required. We use the updated record for future contact and account checks once it is approved.

We keep the records needed for account handling, payment checks, and support history only as long as the purpose lasts. Some items stay longer when a legal duty or dispute needs a longer archive.

You can reach our team through live chat or email in 09:00-21:00 WIB. Use the same request path for access, deletion, cookie, or correction questions, and we will continue the thread in one place.

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